Sales Skills & Capabilities

Listening skill is a basic & important Interpersonal skill required to perform business interactions successfully. Listening skill is one of the fundamental leadership qualities of a manager that contributes significantly to the trust-building & team's inspiration. Listening involves sincere attention towards the speaker, the listener has to show active Interest thru nonverbal/verbal signs as well as he has to ask relevant questions with the speaker for further clarification.  Necessarily listeners should also summarize and paraphrase the main points of conversations for further understanding. Listening needs self-awareness, patience, and presence of mind. Moreover, it requires a lot of effort & practice to become an active listener. Listening contributes to the empathetic approach subsequently speaker feels relatively more acknowledged and comfortable. He expresses his thoughts in an effective manner which helps the listener to understand his point of vi...